Topmotive Catalog Modules
Telesales
Efficient Phone and Counter Sales
ABout
Telesales at a Glance
The Telesales Solution is a module within TOPMOTIVE’s catalog and information system NEXT, developed specifically for phone and counter sales. It connects the wholesaler’s ERP system with the customer and provides all relevant information centrally – for fast consultation, efficient parts identification and a seamless ordering process without switching systems.
what You get
Telesales: Features
Central partner and customer data
Connected via TM Connect CIS interface with multiple entry points for customer identification.
Optimized sales start
Direct entry into the sales process after partner selection – including collective customer numbers for fast cash sales.
Integrated product search
All catalog search functions are available for fast parts identification.
Seamless ordering process
Items are transferred directly to the basket; the order is completed in a few clicks.
Flexible transaction management
Vehicle switching within a customer account and access to partner details such as shipping methods, credit limit and documents.
Persistent shopping baskets
Open transactions are saved and can be retrieved and continued at any time.
Activities and transactions at a glance
Created and completed transactions can be viewed, filtered and processed further.
Your Benefits
Everything in One Place
Optimized sales processes
Unnecessary steps in phone and counter sales are eliminated.All information centrally available
System switching is eliminated – all data is in one place.Fast customer and partner identification
Efficient entry into every sales process.
Direct order placement
Fast completion without media disruption.
Seamless transaction follow-up
Open and completed processes are accessible across all users.
Developed specifically for sales
Tailored solution for phone and counter sales staff.